Telco & Software Brands
MNF Group owns an ecosystem of brands which address every level of the Australian market: Residential, Corporate, Enterprise and Government. The Group also encompasses proprietary software and services which are sold to Carriers and Networks worldwide.
Corporate and Government telecommunications
MyNetFone provides voice and internet services to thousands of Australian businesses. The brand has a strong following among small business, and is growing market share in the enterprise and government spheres. MyNetFone services have been deployed by government organisations in Tasmania, Victoria, New South Wales and Queensland.
The MyNetFone brand is the namesake and foundation business of the MNF Group. The brand was established in 2004, originally as a retail VoIP provider, and diversified into the corporate market in 2008. Today, MyNetFone provides a full suite of corporate voice, fax and data services - including the proprietary Virtual PBX phone system.
In-country voice infrastructure and platforms
Symbio Networks is one of just four voice carriers in Australia, and provides IP voice carriage services and software to all levels of the Australian and New Zealand telecommunications industry. Symbio Networks was founded in 2004, and joined the MNF Group in 2012.
Within the Group, Symbio also operates an international new-generation voice network. This considerable asset provides complete coverage of Australia and New Zealand, with direct Points of Presence in major global destinations. The carrier-grade IP infrastructure is fully interconnected, and forms the largest IP voice network in the country.
International voice services and software
TNZI is a global voice business servicing international carriage service providers, regional telecommunications networks and multi-national enterprise. TNZI currently delivers 3% of global wholesale voice traffic, with unmatched reach into the Asia-Pacific region. Needless to say, the TNZI name is established and respected in the global telecommunications market.
As part of the MNF Group, TNZI provides the essential partnerships, infrastructure and technology to deliver voice calls internationally. TNZI also provides the Group's proprietary carrier software to international customers. Formerly the international services division of Spark New Zealand, TNZI joined the MNF Group in 2015.
Corporate connectivity and cloud services
Connexus is an Australian ISP with a reputation for delivering outstanding customer service. Connexus provides a suite of premium quality internet services: Metro Ethernet, Fibre, VPN, Hosting and Cloud-based webtools. The service suite complements and extends the offerings of other Group brands.
The Connexus brand has been established in the Australian business market for over 20 years. Services are deployed across extensive, integrated IP infrastructure and high-capacity data centres throughout Australia. Connexus was acquired by the MNF Group in 2012.
Inbound business phone numbers
CallStream provides inbound phone numbers, specifically for organisations which are contracted with telcos outside the MNF Group. CallStream delivers 13, 1300 and 1800 services 'over the top' of the underlying service provider. This technology means that the phone number is independent of the telco.
With CallStream, existing inbound phone numbers are made portable, and new phone numbers can be deployed without cost and complexity. The MNF Group acquired CallStream in 2012.
Everything telcos need to do business, in the cloud
iBoss is a software-as-a-service (SaaS) platform which enables anyone to start and scale their own telecommunications business. The platform supports a number of voice (PSTN and IP), data (ADSL and NBN) and mobile (MNVO and MVNE) service providers in Australia.
The proprietary iBoss platform delivers a complete set of business tools and telco services in the Cloud, enabling up-and-coming brands to reach their market sooner. This fits with the Group's ambition for ongoing innovation and disruption in the telco market. The MNF Group acquired iBoss in 2014.
Real-time toll fraud mitigation for Networks and Carriers
In the telco industry, 'toll fraud' is one of the most common (yet little-known) problems. This fraud typically occurs when a network or carrier is hacked, and high volumes of international calls are made illegally. TollShield is a software-as-a-service (SaaS) platform which helps detect and block fraud in real time. It can save telcos many thousands of dollars per annum
TollShield was designed and developed in-house by the MNF Group, and launched globally in 2015. The patent fraud mitigation technology is licensed to global carriers and networks by Symbio Networks and TNZI. TollShield has been ranked among Australia's top 100 innovations of 2015 (Anthill SMART 100).
Budget home phone and internet
Pennytel is a 'no frills' VoIP home phone and ADSL internet service provider, targeting budget-conscious Australian families and households. The Pennytel name is synonymous with value and simplicity. Pennytel achieves this promise of value with inexpensive call and data rates, generous inclusions and straightforward customer service. Pennytel was acquired by the MNF Group in 2013.
Budget home phone for PSTN customers
The Buzz is a clever money-saving device which connects to any PSTN home phone, and delivers outgoing calls at a lower cost. The Buzz operates like a calling card - but with the simplicity of a plug-and-play device. By simply connecting The Buzz box, home phone users can keep their PSTN line and get better value call rates no matter where they call.
The MNF Group acquired The Buzz in 2012. A new, upgraded and redesigned version of this technology is currently in development. The new device and services are coming soon.